Warranty

Manufacturers Limited Warranty will repair its neon products with new or rebuilt parts, free of charge, in the lower 48 contiguous states of the U.S.A. only, for 6 months from the date of original purchase in the event of a defect in materials or workmanship. Product must be shipped back to Neonetics for repair in original packing. Shipping charges for all returns fall into the responsibility of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage which occurs in shipment or failures which are caused by products not supplied by Neonetics or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than Neonetics, or damage that is attributable to acts of God. All shipping breakage must be reported to the carrier within 7 days; claims must be made with the carrier. All returns of first quality good (whether due to products refusal or return) are subject to a 25% restocking fee.